Help Center

Frequently Asked Questions

What does organic mean?

Are the products vegan?

Why don't you use packaging made from recycled plastic?

The products don't contain perfume, but do they smell good?

Are the products suitable for children?

Are the products suitable for pregnant women?

I have sensitive skin, can I use the products?

How do I know which shampoo is best for me?

How are the products made?

Is there a community where I can ask questions about my hair routine?

I have a personal question about my hair care, who can I contact?

How can I book an online consultation?

How does an online consultation look like?

Do you host webinars about your products?

Where can I find more information about the composition of the products?

What happens to my data after completing the hair test?

What are my benefits as a regular customer?

I am not satisfied with my product, who can I contact?

Do you work with B2B partners?

I want to recommend the products to a friend; do I get a discount?

How can I collect points to benefit from promotions and perks?

How to become a member of the L'ARINS community?

Who founded L'ARIN?

Can I get a customised consultation for my hair routine?

What makes L'ARIN products different from other natural brands?

How can I apply for a job at L'ARIN?

I am looking for an internship, am I qualified for your company?

Can I use L'ARIN shampoo with other brands?

Is the skin of men and women different?

How often should I wash my hair?

My hair gets greasy quickly, what can I do?

You say you save a lot of time by using L'ARIN products, how much time specifically?

What ingredients should I avoid when choosing a good hair care product?

My shampoo doesn't foam as much anymore, why?

How much conditioner do I need?

How often should I apply a hair mask?

My hairdresser says I have thin hair, what can I do?

Doesn't hair serum make my hair greasy?

How long will I one bottle last?

What does Detox mean for your hair? How does it work, what does it do?

I colour my hair. Are the L'ARIN products also suitable for me?

Since my pregnancy my hair has changed, which shampoo should I use?

I suffer from dandruff, but I don't see any anti-dandruff shampoo in your range. Is there no suitable shampoo for me?

How long do I need to use the products before the first results are noticeable?

How 'Zero waste' is L'ARIN's packaging?

I'm getting a rash on my forehead. Can this be caused by the shampoo I'm using?

Do you also have products for the face and body?

Why don't you use glass for your packaging?

Do you have a refill option?

Why do you always use new plastic pumps?

Are the products also available in other sizes?

How fast can my hair grow after using the products?

How do I become a model at L'ARIN?

How do I get featured on L'ARIN social media?

Why do you need data from me?

Are you a private label?

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